Enter Details
Provide your identity and parcel details
Parcel Claim Service
Faster claims, peace of mind without the wait
Submit your claim details online through a simple, transparent process designed for convenient parcel protection.
Encrypted in transit and used only to process this claim
Claim AmountAutomatically calculated at 3× the item value
Complete your claim in three steps
A straightforward online process, wherever you are
Review & Submit
Check the amount and information
Await Processing
Our team will process your submission
Quick Application
Complete it on mobile in minutes
Secure by Design
Sensitive information is encrypted
Online Support
Get help whenever you need it
Frequently Asked Questions
How is the claim amount calculated?
The system automatically calculates the claim amount at three times the item value. The submitted details will then be reviewed.
Can I correct my details after submission?
Please contact us using the floating customer service button if any information needs to be corrected.
Why are my ID and bank card required?
They are used only for identity verification and claim payment processing. Never provide a password, PIN, CVV or SMS verification code.
Faster claims, peace of mind without the wait
A straightforward online process, wherever you are